Aloha!, and mahalo
for visiting our web site!
**NOTE** Please go
through all the help files and follow instructions before
contacting support, mahalo.
To experience all
that the Internet has to offer with the newest in cutting edge
technologies, please make sure you have the latest
Browser update(s) and all component specified installed an
enabled:
Because our
web site uses the most up to date and cutting edge
technologies such as Flash multimedia, Windows Media Video
clips, ASP, database driven content and searching
capabilities as well as Java driven 360 Degree,
"Virtual Tours" to help you with everything you
need to know about Timeshare and Vacation Ownership at One
Napili Way. Most of the system and browser settings you will
need, in order to use this web site to its fullest
potential, as well as other cutting edge web sites on the
Internet today, are standard settings. Please follow these
requirements to view this web site. Most of these standard
requirements should already have been set by
"default" on your browser when it was installed or
updated to the latest version. These settings and/or
requirements should not harm your computer, but we assume no
liability for the user not following the browser
manufactures instructions for installing and settings for
these products.
Based on our
reports and other reputable online user stat companies we
use, the below requirements represent as well as accommodate
over 95% of today's Internet users. (Reports available upon
request)
**NOTE** Most
supported browsers, come with these requirements
pre-installed and set as your default. If you do not have
the required components to view the site, some components
are available to download (click the links) if you should
wish to install.
| Minimum
System Requirements |
|
|
| Processor: |
PII
266mhz or Mac G4 or better |
| OS: |
Win95,98,ME,XP,NT4+,2K,
Mac |
| RAM: |
32mb |
| Display: |
24
bit color - 600x800 resolution. |
| Browsers: |
IE
4.5+ with Cookies Enabled |
|
AOL
4.0+, Java enabled, Graphics compressed box,
unchecked.
(see AOL help for screen shots) |
|
Netscape
6.2 + |
| Connection: |
56k
Dialup, Cable, DSL for Video |
| Settings: |
Java
Enabled |
|
Windows
Media Player |
|
Macromedia
Flash Player |
|
|
|
|
| Known
Problems and Browser "Bugs" : : |
| Although
the web site has been tested with the minimum
requirements listed above, we can not guarantee
you will be able to view the entire site without
any problems, due to known bugs in various
browsers and systems. |
| This
site tested with NO PROBLEMS when using Internet
Explorer. |
| There
was one bug that we found and was not able to fix
at this time, when using Netscape 4.72 + browsers.
It completely destroyed the layout of many web
pages because of its inability to recognize the
newest html codes that Netscape 6.2 can. |
| Also,
a bug was found when using Netscape 6.2 to view
Virtual Tours in the popup windows (the standard
method of viewing). The browser would freeze, when
trying to close the window. The work around for
this as a user (Netscape , Mozilla, could not
provide us with a fix to date.) Is to simply click
on the web page behind the popup, then click on
the window on your task bar to bring it back up
and then close it.
The Web Developer have made every
attempt to develop our web site in order to accommodate as many
types of users at the highest percentage of users as possible
that are browsing the Internet to date.
Unfortunately,
because of the so called, "Browser Wars", older
operating systems and computers, different types of operating
systems, etc, etc, and the lack of an "Industry
Standard", it is virtually impossible to design a web site
today with all the features this web site uses to be available
to 100% of all users.
Therefore, our web
developer uses the most current and up to date, online user
statistics reports available in order to accommodate the highest
% of the majority of users based on these reports. If you have
ANY problems viewing this web site AFTER following these
requirements, please do not hesitate to click on the
"Support" link to contact our web developer with these
problems.
|
How
to Java enable your browser:
Quick
Links > System Requirements |
Enabling Java |
AOL Users | Mac
Users | WebTV |
Support
-
|
Netscape
6.2+ Browsers
- From the menu
bar, choose Edit > Preferences.
- Select Advanced
- Check boxes
labeled Enable Java and Enable
JavaScript.
|
Internet
Explorer 4.5+ Browsers
- From the menu
bar,
choose: View > Internet Options.
- Select the Security
tab.
- Set your
security level to either
Medium or Low.
- Click the
Advanced tab, scroll down and check ALL the Java
Scripting boxes and allow Active X scripts.
|
If you still
have problems, please Click Here to
contact support.
AOL
Users: > Click
here for How To Screen Shots
Quick
Links > System Requirements |
Enabling
Java | AOL Users | Mac
Users | WebTV |
Support
Our tours support AOL
version 4.0 and above. Please make sure that Java
is Enabled in your AOL version of your Internet Browser
security settings. In order to enjoy clear images on other
Web Sites, as well as our Tours. To do this, on the top menu
bar of your AOL window, click on "My AOL" and then
select "Preferences" from this menu. A window will
open, click on the "www" icon, then click on the
"Web Graphics" tab, in your and make sure that the
box next to the "Use compressed graphics" is NOT
checked. Then, click on the "Security"
tab and click "Security Settings", scroll down and
check the box in the "Java Properties" next to
"Medium". This should solve the problem. You can
also minimize your AOL window, by clicking on the
"Minus" symbol in the upper right hand corner of
this window (this will keep AOL running in the background
while using your AOL connection to the Internet) then double
click on any other "browser" icon on your desk top
(Internet Explorer or Netscape) and try that browser to view
the tours. If you still have problems, please
Click Here to contact support.
Mac
Users:
Quick
Links > System Requirements |
Enabling
Java | AOL Users |
Mac Users | WebTV |
Support
Our tours support
most Power Mac and G4 systems using a Java Enabled,
Internet Explorer version 4.5+ and Netscape Navigator 6.2 Browser.
It is always a good idea to keep your browser updated to the
newest version in order for you to view and enjoy the newest
technologies. Internet Explorer for Macintosh users need to be
sure to have the latest version of Apples "Macintosh Runtime
for Java (MRJ)" installed in order to view this and other
Java based web sites.
Click
here to download MRJ 2.24 from Apples Developer Web Site
If you
still have problems, please Click Here to
contact support.
WebTV
Users:
Quick
Links > System Requirements |
Enabling
Java | AOL Users |
Mac Users | WebTV |
Support
- We apologize for the
inconvenience, but we are unable to accommodate these
types of users at this time because WebTV uses their own
proprietary browser to view web sites on a TV screen and
outside their environment and will not work with Java as
of this writing. Depending on the amount of inquiries we
receive from WebTv users, will determine whether or not we
will develop an alternate site specifically designed for
WebTV. Please contact us at the Support Contact below to
let us know what problems you are encountering with our
site and we will do our best to accommodate you.
Contacting
Support:
Quick
Links > System Requirements | Enabling
Java | AOL Users |
Mac Users | WebTV
| Support
Unfortunately, because
there is no "Industry Standard" set for the World Wide Web and
its browsing methods, as well as because of so many new types of
computers and web browsing technologies, we may not be able to
accommodate your viewing unless your are considered a "Majority
User". This page provides information for this type of user. A
"Majority User" is determined based upon many reports
generated on this web site according to the "Majority" of
visitors using the most used technologies available to date. We work
very hard to keep up to date on all new technologies available as to
please every Internet User, but have found this an almost impossible
task because of the technology changing so rapidly. If you are unable to
view this site, please do not hesitate to contact support, so we may be
able to accommodate you, as well as other users like you.
- If you have any questions or problems
viewing this web site, please
click here to email our Web Developer.
Mahalo for
your input, and visiting our web site!
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